a71a Privacy Policy

1. Who We Are and Scope of This Policy

a71a operates the online casino and sports betting platform accessible at https://a71a.club (the "Platform"). This Policy applies to all personal data collected through your use of the Platform, including when you browse the site as a guest, register an account, make deposits or withdrawals, participate in promotions, or contact our support team.

This Policy does not apply to third-party websites, payment processors or service providers that may be linked to or from the Platform. Those third parties have their own privacy policies, and a71a is not responsible for their data practices.

2. Information We Collect

a71a collects personal data through several channels. The categories of data we collect include:

• Registration data: your full name, date of birth, residential address, email address and mobile number provided when you create an a71a account.
• Identity verification (KYC) data: copies of government-issued identity documents (National ID card or passport), proof of address, and proof of payment method ownership (e.g. bKash or Nagad account confirmation).
• Transaction data: details of all deposits, withdrawals, bets placed, games played, bonuses received and account balance history.
• Technical data: your IP address, device type, browser type and version, operating system, and session activity logs collected automatically when you access the Platform.
• Communications data: records of your interactions with the a71a support team, including email correspondence and any complaint or dispute correspondence.
• Responsible gaming data: self-exclusion requests, deposit limit preferences and session limit settings applied to your account.

3. How We Use Your Information

a71a uses the personal data we collect for the following purposes:

• To create, verify and manage your a71a account, including processing your registration, verifying your identity and maintaining your account in good standing.
• To process your deposits, withdrawals and payment transactions via bKash, Nagad, Rocket, Upay and other supported Bangladeshi payment methods.
• To comply with our legal obligations, including anti-money laundering (AML) obligations, know your customer (KYC) requirements and responsible gaming duties.
• To provide customer support and respond to your queries, complaints and dispute requests in connection with your a71a account.
• To detect, investigate and prevent fraudulent activity, cheating, collusion or any other misuse of the Platform.

4. Cookies and Tracking Technologies

a71a uses cookies and similar technologies to operate the Platform and improve your experience. A cookie is a small text file placed on your device when you visit a website. a71a uses the following types of cookies:

• Essential cookies: required for the Platform to function, including keeping you logged in during a session and maintaining your responsible gaming settings.
• Analytics cookies: used to understand how users interact with the Platform (e.g. pages visited, session duration) so we can improve our service. This data is aggregated and does not identify individual users.
• Preference cookies: store your language preference and other display settings so the Platform remembers your choices between visits.
• a71a does not use advertising cookies, retargeting cookies or any third-party tracking technologies that monitor your activity across other websites.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of the Platform, including staying logged in.

5. Sharing Your Information

a71a does not sell, rent or trade your personal data to any third party. We may share your data with third parties only in the following limited circumstances: (a) with payment processors (such as bKash, Nagad, Rocket and banking partners) to the extent strictly necessary to complete your financial transactions; (b) with identity verification and KYC service providers engaged by a71a to fulfil our compliance obligations; (c) with our technology and platform infrastructure providers who process data on our behalf under strict data processing agreements; and (d) with law enforcement, regulatory bodies or courts when we are legally required to disclose information.

Any third party that receives personal data from a71a is contractually bound to handle that data securely and only for the purpose for which it was shared. a71a does not permit third parties to use your data for their own marketing purposes.

6. Data Retention

a71a retains personal data for as long as is necessary to fulfil the purposes described in this Policy and to comply with our legal obligations. Retention periods vary depending on the type of data:

• Account and KYC data is retained for the lifetime of your account and for a minimum of five (5) years following account closure, as required by applicable anti-money laundering regulations.
• Transaction data (deposits, withdrawals, bet history) is retained for a minimum of five (5) years for regulatory compliance and dispute resolution purposes.
• Support correspondence is retained for three (3) years from the date of the last communication.
• Technical and analytics data (IP logs, session data) is retained for a maximum of twelve (12) months.

7. Your Data Rights

As a user of the a71a Platform, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of the personal data a71a holds about you.
• Right to rectification: you may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to restrict processing: you may request that we restrict the processing of your data in certain circumstances, for example while we investigate a complaint you have raised.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time, though withdrawal will not affect the lawfulness of processing that occurred before your withdrawal.

8. Security Measures

a71a implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, misuse, alteration or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, secure encrypted storage of KYC documents and payment data, access controls limiting staff access to personal data on a need-to-know basis, and regular security reviews of Platform infrastructure.

Whilst a71a takes every reasonable precaution to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. If you believe your account security has been compromised, please contact us immediately at [email protected].

9. Children and Underage Users

The a71a Platform is strictly for persons aged 21 and above. a71a does not knowingly collect personal data from individuals under the age of 21. If we become aware that a user is under the minimum age, we will close that account immediately and delete all associated personal data as soon as reasonably practicable.

• If you are a parent or guardian and believe a minor has registered an a71a account, please contact us at [email protected] immediately.
• a71a actively uses age-verification tools during registration to prevent underage access to the Platform.
• 21+ only. Gambling is for adults. Please play responsibly.

If you are concerned that gambling may be negatively affecting you or someone you know, visit our Responsible Gaming page for tools and guidance.

10. Changes to This Privacy Policy

a71a may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or Platform features. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.

If we make changes that materially affect your rights or how we handle your personal data, we will notify active registered users via their registered email address where practically possible.

11. How to Exercise Your Rights and Contact Us

To exercise any of the data rights described in Section 7, or to raise a privacy concern or complaint, please contact the a71a support team. Our team is available around the clock to assist registered players across Bangladesh — from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal and Rangpur to Cox's Bazar and beyond.

• Email: [email protected] (plain text only — not a clickable link).
• We aim to respond to all data access, correction and deletion requests within five (5) business days of receipt.
• All requests must be submitted from the email address registered to your a71a account so we can verify your identity before processing your request.
• Where a request is complex or involves a large volume of data, we may extend the response period by a further thirty (30) days, notifying you of the extension within the initial five-day window.
• If you are not satisfied with how we handle your privacy concern, you have the right to escalate your complaint through the appropriate legal channels in your jurisdiction.

12. Governing Law

This Privacy Policy is governed by applicable law. Any dispute arising out of or in connection with this Policy shall be handled in accordance with the dispute resolution process described in the a71a Terms & Conditions.

By using the a71a Platform from Bangladesh or any other jurisdiction, you acknowledge that your personal data may be processed and stored in systems that operate under the governance framework described in this Policy and in the a71a Terms & Conditions.

13. Responsible Gaming and Your Data

a71a uses certain personal data — including transaction history, session duration, deposit patterns and self-reported preferences — to support responsible gaming obligations. This includes identifying users who may be at risk and applying appropriate safeguards such as voluntary or mandatory deposit limits, cooling-off periods and self-exclusion measures. This processing is carried out in the legitimate interest of player protection and in compliance with our responsible gaming duties.

Data used for responsible gaming purposes is not shared with third parties for commercial use and is handled with the same level of care as all other personal data described in this Policy.

14. Contact Information

If you have any questions, concerns or requests relating to this Privacy Policy or the way a71a handles your personal data, please contact us. We are committed to resolving privacy matters promptly and transparently.

Email: [email protected] (plain text — not a clickable link). Response time: within 5 business days.